Dear Cathy:
Thank you so much for all the work you and your staff did to help us purchase our first home. We were very impressed with your level of professionalism and it gave us confidence as we went through the whole process. You were very personable and knowledgeable and helped make the somewhat overwhelming process a smooth ride. We felt you were always working in our best interests and your integrity was proven out in the negotiating process.
Your organization, attention to detail, and continual follow up is, in our opinion, the mark for excellence and is what separates the average from the high achievers. Please give a special thanks to Anne. She tirelessly and cheerfully handled our many requests and inquiries and we know her behind the scenes support is a big factor in your ability to provide us with outstanding service.
We are enjoying our new home very much. It was a pleasure working with you and we would highly recommend your services.